State Farm® Insurance Agent Natasha Heykoop
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edwin Soto
April 23, 2026
"Buenas atención muy amable"
"Agradecemos sinceramente su reseña, Edwin. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Columbus! No dude en comunicarse con nosotros si podemos ayudarle con algo en el futuro."
Andy Sadler
April 16, 2026
"Natasha has not had her full Agency for long, but the office is growing well. Her tenure with State Farm shows in her knowledge, but integrity and good character can’t be taught. Natasha treats you like family, because honestly to her you are. I found her after a crap experience being a long term Progressive customer. I won’t be going anywhere anytime soon. Her systems are new but they’ve got most of the “new” ironed out. The customer experience here is worth a little bit of patience."
"Andy - thank you so much for your review, and sharing your experience. It means a lot that you feel like family here - as that is what we strive for each and every day. We aim to build lasting relationships with all of our customers. At Natasha Heykoop State Farm we are committed to making the customer experience as smooth as possible, and we are grateful for your trust. Thanks again for choosing us, and we look forward to serving you for years to come!"
Takechy Santos
April 13, 2026
"Un buen trato buenas opciones y sobretodo muy amables se habla español en este lugar muy agradable!!"
"¡Muchísimas gracias! 😄 Nos complace saber que tuviste un buen trato, que encontraste buenas opciones y que te sientes cómodo con la atención en español. ¡Saludos y que tengas excelente día!"
Kennith Swafford
April 5, 2026
"Kelsey helped me out with my insurance needs and was super helpful and patient with me."
"Hi Kennith! It’s great to hear that Kelsey was able to provide the support and patience you needed throughout the process. We’re here whenever you need assistance with your insurance! "
Johanna Bailey
April 5, 2026
"I went in this week and had Kelsey Perea asses me for my new vehicle that I needed to insure. She is a very knowledgable young lady and im very thankful that she was the one that helped me when I went in."
"Hi Johanna! We love to hear that Kelsey’s knowledge and support made a positive difference during your visit, and we’re glad she was able to assist with your new vehicle insurance. Don’t hesitate to reach out if you need anything else!"
Dianna ll
April 5, 2026
"got my dad's insurance w/ the help of Kelsey P. Very fast and easy process. 100%"
"Hey Dianna! We're glad to hear the process was fast and easy for you and your dad. Kelsey works hard to make things smooth, and we're happy it showed! If you need anything else, just let us know."
Dakota Balthazor
April 2, 2026
"The best customer service I’ve ever had working with insurance! Everything has been smooth and easy my whole time working with this branch. Very very pleased with my experience."
"We’re thrilled to hear that your experience with our office has been smooth and easy from start to finish. Providing exceptional customer service is what we strive for, and it’s wonderful to know we hit the mark for you. We truly appreciate your trust and look forward to continuing to support you!"
Tim Johnson
March 26, 2026
"Natasha and Ashleigh got me set up with coverage on my business vehicles and gave me the best pricing out of everyone else I checked with. Also helped me get some life insurance on my kids finally and helped me understabd the need for it too. Definitely recommend."
"We’re glad Natasha and Ashley could assist you in securing the best coverage and pricing for your business vehicles, as well as help you understand the importance of life insurance for your kids. Your recommendation means a lot to us! Please feel free to reach out anytime if you need further assistance."
Tony Johnson
March 23, 2026
"Natasha is amazing and has helped me with all of my insurance needs. Very knowledgeable and shows she genuinely cares about getting me and my family what we need."
"We’re delighted to hear that we have provided you and your family with the support and expertise you deserve. Our team is committed to delivering personalized care, and it’s rewarding to know that our efforts have made a difference. We appreciate your trust and look forward to continuing to meet your insurance needs!"
Lindsay Nicole
March 17, 2026
"I had the pleasure of working with Kelsey! She was very knowledgeable and helpful. She explained everything and I got one of the best rates around!! I would not go to anybody else. If you need an agent who knows what they're doing and that can be trusted call Kelsey!!!!"
"Thank you so much for your kind words Lindsay! We are thrilled to hear that you had a great experience with Kelsey and that she could help you secure one of the best rates. We enjoyed working with you, and your trust means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for the wonderful recommendation!"
Sarah Hundley
March 16, 2026
"I was able to be quickly quoted and saved money, that’s a win for me!"
"Thank you for your feedback Sarah! We're thrilled to hear that you were able to get a quick quote and save money — that’s exactly what we aim for. We look forward to serving you again in the future. We're grateful to have you as a valued customer!"
Ashley Brooks
March 10, 2026
"Natasha is one of the most caring and attentive insurance professionals I’ve ever met. She takes the time to really listen, explain your options clearly, and make sure you feel confident about the coverage you have. It’s obvious that she genuinely cares about the people she serves and treats every customer like family. Whether you’re looking for auto, home, or life insurance, Natasha makes the entire process easy and stress-free. She’s knowledgeable, responsive, and always willing to go the extra mile to make sure you’re protected and taken care of. If you want an insurance agent who truly has your best interests at heart, go see Natasha and her team! You won’t find better service anywhere! 😊"
"Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that Natasha provided you with such attentive and caring service. She truly is passionate about helping our clients feel confident and supported in their insurance choices. Your recommendation means a lot to us, and we’re grateful to have you as part of the Natasha Heykoop State Farm family. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!"
TeslaLife
March 5, 2026
"Does not get back to you on questions you have. Not sure why my insurance got changed over to this one, but I will shop around for more customer focused one."
"TeslaLife, thank you for your feedback. We are very sorry to hear about your experience and apologize if we did not respond promptly to your questions. That is certainly not the level of service we strive to provide. Please feel free to reach out to us directly at 812-669-1103 so that we can address your concern and assist you personally. We appreciate the opportunity to make this right. "
Andrew Gannon
March 4, 2026
"Had a great experience with Natasha and the office!"
"Thank you so much for your kind words, Andrew! We are delighted to hear that you had a great experience with Natasha and our office. We look forward to serving you again soon!"
Brook Snyder
January 30, 2026
"Did amazing at explaining and giving me the best customer service"
"Thank you so much for your kind words! We're thrilled to hear that our team was able to explain everything clearly and provide you with excellent customer service. Your satisfaction means a lot to us, and we look forward to assisting you for years to come!"
Lyndsie DeBonis
January 5, 2026
"I highly recommend Natasha as an exceptional insurance agent. She is knowledgeable, attentive, and truly cares about her clients' needs. You are in good hands with Natasha whether its for insurance or financial services!"
"Thank you so much for your wonderful recommendation! We’re delighted to hear that Natasha provided you with knowledgeable and attentive service. She truly cares about her clients, and it’s great to know that you feel confident working with her for your insurance and financial needs. We appreciate your trust and look forward to continuing to support you!"
Kayla Vanausdal
January 2, 2026
"Natasha and her tem are absolutely amazing!! They are so insightful. Love this office. If your looking for people that know what they are talking about can her right away!!"
"Thank you for the fantastic review Kayla! We’re thrilled to hear that we provided insightful and knowledgeable service. It means a lot to us that you love our office and feel confident in our expertise. We’re always here to help whenever you need us!"
Candice Dahline
January 2, 2026
"Natasha and team are doing a great job servicing the community and welcoming new customers."
"Thank you so much for your kind words Candice! The entire team here at Natasha Heykoop State Farm are dedicated to providing excellent service and making every customer feel welcome. We truly appreciate your support and look forward to continuing to serve you and your community."
Ben Hartman
January 1, 2026
"She is new to the insurance company. Maybe State Farm should have sent her and her staff to school for training before letting them out in the world. She gave State Farm black eye and about cost them a long time customer. I have had State Farm insurance for close to 40 years. Would not recommend her for any insurance needs."
"Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. When we spoke two weeks ago, we aimed to be as helpful and accommodating as possible. At that time, we fully supported your decision to continue your insurance journey with another State Farm office, and we sincerely wish you all the best in finding the coverage that’s right for you. We appreciate the opportunity to have served you."
sabwe op
December 30, 2025
"I can’t say enough great things about Natasha Heykoop and her State Farm team. They are incredibly knowledgeable, and truly care about their customers. Natasha took the time to explain my coverage in way that actually made sense, especially when it came to life insurance and why it is such an important part of protecting your family’s future. She made the process feel comfortable and stress free, not overwhelming. Any time I’ve had questions I’ve received quick and friendly help. If you’re looking for an agent that is honest, professional and genuinely invested in your long term peace of mind I highly recommend Natasha Heykoop State Farm"
"Thank you so much for your wonderful review! We’re thrilled to hear that our team has made your experience comfortable and stress-free. Providing clear explanations and caring service is something we truly value. We appreciate your kind words and your recommendation means a lot to us. Please don’t hesitate to reach out anytime—we’re always here to help!"
Jerry Eugene
December 30, 2025
"Wonderful office in a great location, too. Everyone is very friendly and made me feel welcome and excited to see me. I despise change, but changing over to Natashas office was not a difficult decision after speaking with her, and so far so good. Zero complaints from me."
"Thank you for your kind words! We’re so happy to hear that you felt welcomed and comfortable during your transition to Natasha’s office. We understand change can be challenging, and we’re glad we could make it a smooth experience for you. Zero complaints is exactly what we aim for! Please know we’re always here if you need anything."
Jemma Smith
December 29, 2025
"Natasha and her entire team were super helpful, educating me on insurances and the importance of having a life insurance policy. Nobody else has ever taken the time that Natasha did, to break things down for me in ways I could understand easily. They have made a lifelong client out of me! You girls rock!"
"Thank you so much for your wonderful feedback! We’re thrilled to hear that the team could provide clear explanations and help you understand the importance of life insurance. It means the world to us to have you as a lifelong client! We truly appreciate your kind words— you rock too! Please don’t hesitate to reach out anytime."
Shawn Mann
December 24, 2025
"Great customer service. Amanda was helpful, friendly and answered all my questions."
"Thank you for your kind words! We’re glad to hear that Amanda was able to assist you with friendly and helpful service. If you have any more questions in the future, please don’t hesitate to reach out—we’re always here to help!"
Shari Williams
December 16, 2025
"Awesome service and Amanda was great!"
"Thank you so much for your kind words! We’re happy to hear Amanda provided you with awesome service. If you ever need anything else, don’t hesitate to reach out!"
Duane Williams
December 16, 2025
"Great customer service!"
"Thank you for your kind feedback! We’re glad you had a great experience with our team. If there’s anything we can assist you with in the future, please feel free to reach out!"