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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brook Snyder

January 30, 2026

5  out of  5
rating by Brook Snyder
"Did amazing at explaining and giving me the best customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to explain everything clearly and provide you with excellent customer service. Your satisfaction means a lot to us, and we look forward to assisting you for years to come!"
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Lyndsie DeBonis

January 5, 2026

5  out of  5
rating by Lyndsie DeBonis
"I highly recommend Natasha as an exceptional insurance agent. She is knowledgeable, attentive, and truly cares about her clients' needs. You are in good hands with Natasha whether its for insurance or financial services!"
We responded:
"Thank you so much for your wonderful recommendation! We’re delighted to hear that Natasha provided you with knowledgeable and attentive service. She truly cares about her clients, and it’s great to know that you feel confident working with her for your insurance and financial needs. We appreciate your trust and look forward to continuing to support you!"
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Kayla Vanausdal

January 2, 2026

5  out of  5
rating by Kayla Vanausdal
"Natasha and her tem are absolutely amazing!! They are so insightful. Love this office. If your looking for people that know what they are talking about can her right away!!"
We responded:
"Thank you for the fantastic review Kayla! We’re thrilled to hear that we provided insightful and knowledgeable service. It means a lot to us that you love our office and feel confident in our expertise. We’re always here to help whenever you need us!"
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Admissions Director

January 2, 2026

5  out of  5
rating by Admissions Director
"Natasha Heykoop and her team are awesome. Natasha has been my agent for over 5 years now. I'll never go anywhere else!"
We responded:
"Thank you so much for your loyalty and kind words! We’re honored to have been your trusted insurance team for over five years. We truly appreciate your continued support and look forward to serving you for many more years to come!"
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Lighthouse For Veterans

January 2, 2026

5  out of  5
rating by Lighthouse For Veterans
"Natasha has been our agent for years, she is knowledgeable, friendly, and is always making sure that she is doing what is right for our organization. You can tell she loves her job, and her customers. Count yourself blessed if Natasha Heykoop is your insurance agent. She will go the extra mile to make you feel comfortable and heard. She is awesome!"
We responded:
"Thank you so much for your wonderful review! At Natasha Heykoop State Farm we truly care about our clients and take pride in providing knowledgeable, friendly, and personalized service. We’re grateful for your trust and kind words, and we’re honored to be your insurance partner. It’s clients like you that make our work so rewarding!""
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Candice Dahline

January 2, 2026

5  out of  5
rating by Candice Dahline
"Natasha and team are doing a great job servicing the community and welcoming new customers."
We responded:
"Thank you so much for your kind words Candice! The entire team here at Natasha Heykoop State Farm are dedicated to providing excellent service and making every customer feel welcome. We truly appreciate your support and look forward to continuing to serve you and your community."
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Ben Hartman

January 1, 2026

1  out of  5
rating by Ben Hartman
"She is new to the insurance company. Maybe State Farm should have sent her and her staff to school for training before letting them out in the world. She gave State Farm black eye and about cost them a long time customer. I have had State Farm insurance for close to 40 years. Would not recommend her for any insurance needs."
We responded:
"Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. When we spoke two weeks ago, we aimed to be as helpful and accommodating as possible. At that time, we fully supported your decision to continue your insurance journey with another State Farm office, and we sincerely wish you all the best in finding the coverage that’s right for you. We appreciate the opportunity to have served you."
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sabwe op

December 30, 2025

5  out of  5
rating by sabwe op
"I can’t say enough great things about Natasha Heykoop and her State Farm team. They are incredibly knowledgeable, and truly care about their customers. Natasha took the time to explain my coverage in way that actually made sense, especially when it came to life insurance and why it is such an important part of protecting your family’s future. She made the process feel comfortable and stress free, not overwhelming. Any time I’ve had questions I’ve received quick and friendly help. If you’re looking for an agent that is honest, professional and genuinely invested in your long term peace of mind I highly recommend Natasha Heykoop State Farm"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team has made your experience comfortable and stress-free. Providing clear explanations and caring service is something we truly value. We appreciate your kind words and your recommendation means a lot to us. Please don’t hesitate to reach out anytime—we’re always here to help!"
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Jerry Eugene

December 30, 2025

5  out of  5
rating by Jerry Eugene
"Wonderful office in a great location, too. Everyone is very friendly and made me feel welcome and excited to see me. I despise change, but changing over to Natashas office was not a difficult decision after speaking with her, and so far so good. Zero complaints from me."
We responded:
"Thank you for your kind words! We’re so happy to hear that you felt welcomed and comfortable during your transition to Natasha’s office. We understand change can be challenging, and we’re glad we could make it a smooth experience for you. Zero complaints is exactly what we aim for! Please know we’re always here if you need anything."
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Jemma Smith

December 29, 2025

5  out of  5
rating by Jemma Smith
"Natasha and her entire team were super helpful, educating me on insurances and the importance of having a life insurance policy. Nobody else has ever taken the time that Natasha did, to break things down for me in ways I could understand easily. They have made a lifelong client out of me! You girls rock!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that the team could provide clear explanations and help you understand the importance of life insurance. It means the world to us to have you as a lifelong client! We truly appreciate your kind words— you rock too! Please don’t hesitate to reach out anytime."
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Shawn Mann

December 24, 2025

5  out of  5
rating by Shawn Mann
"Great customer service. Amanda was helpful, friendly and answered all my questions."
We responded:
"Thank you for your kind words! We’re glad to hear that Amanda was able to assist you with friendly and helpful service. If you have any more questions in the future, please don’t hesitate to reach out—we’re always here to help!"
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Shari Williams

December 16, 2025

5  out of  5
rating by Shari Williams
"Awesome service and Amanda was great!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Amanda provided you with awesome service. If you ever need anything else, don’t hesitate to reach out!"
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Duane Williams

December 16, 2025

5  out of  5
rating by Duane Williams
"Great customer service!"
We responded:
"Thank you for your kind feedback! We’re glad you had a great experience with our team. If there’s anything we can assist you with in the future, please feel free to reach out!"
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Tyler Dobbs

December 16, 2025

5  out of  5
rating by Tyler Dobbs
"Good customer service"
We responded:
"Thank you for your feedback! We’re pleased to hear you had a good experience with our customer service. Please don’t hesitate to contact us if you need any assistance in the future."
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Cory Williams

December 16, 2025

5  out of  5
rating by Cory Williams
"Great customer service"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you had a great experience with our customer service. We’re always here to help whenever you need us!"
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Angela Cognata

December 10, 2025

5  out of  5
rating by Angela Cognata
"Natasha and Kelsey were great to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Natasha and Kelsey provided you with a great experience. We appreciate your support and look forward to working with you again!"
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Guilherme Santos

December 9, 2025

5  out of  5
rating by Guilherme Santos
"I love how respect and compassion all the agents were with me, definitely a 10/10 right there"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that our team showed you respect and compassion throughout your experience. Your 10/10 rating means a lot to us, and we’re here whenever you need us!"
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Guilherme Nascimento Dos Santos

December 9, 2025

5  out of  5
rating by Guilherme Nascimento Dos Santos
"Great, experienced and helpful team! 10/10 team"
We responded:
"Thank you for the fantastic review! We're proud that our experienced and helpful team made such a positive impact. Your 10/10 rating motivates us to keep delivering our best!"
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Skyler Roundtree

December 5, 2025

5  out of  5
rating by Skyler Roundtree
"Anyone who has had the pleasure of speaking with Natasha knows how knowledgeable and passionate she is about insurance. You are with the best of the best at Heykoop State Farm!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Natasha's knowledge and passion made such a great impression. At Natasha Heykoop State Farm, we are committed to providing the best service possible, and your feedback means a lot to us. We appreciate your support!"
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Neill Christian

December 5, 2025

5  out of  5
rating by Neill Christian
"Natasha is AWESOME!"
We responded:
"Thank you so much for your feedback. We are glad to hear that Natasha provided you with awesome service. We appreciate your support and look forward to continuing to assist you with all your insurance needs."
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Chase Carty

December 5, 2025

5  out of  5
rating by Chase Carty
"Natasha and her team were quick to respond to my inquiry. I wanted to do a full review of my policies to make sure I was getting the best coverage for the best price. Natasha walked me through all of my discounts and we made some adjustments to better my coverage. I feel very well taken care of and you will too if you allow her the chance to take care of your insurance needs. Thanks, Natasha!"
We responded:
"Thank you so much for your thoughtful review! We are delighted to hear that Natasha and her team were able to provide prompt, thorough service and help you find the best coverage at the best price. Taking care of our clients is our top priority, and it means a lot to know that you feel well supported. Thanks for choosing Natasha Heykoop State Farm!"
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Ellis Wester

December 5, 2025

5  out of  5
rating by Ellis Wester
"Great customer service and Natasha is a wonderful human being"
We responded:
"Thank you for your wonderful feedback! We are so glad to hear you had such a great experience with our customer service. Natasha truly appreciates your kind words and looks forward to continuing to assist you with your insurance needs!"
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Rose Burrous

December 4, 2025

5  out of  5
rating by Rose Burrous
"You will not find an agent or team more detailed than the team at Natasha Heykoop-State Farm Insurance Agency. The agency covers all facets of coverage to ensure you have a safety net for any circumstance, while making sure you understand the coverage and are comfortable with what you are getting."
We responded:
"Thank you so much for your thoughtful and detailed review! We take great pride in providing thorough coverage and clear communication to ensure that our clients feel confident and protected. It's wonderful to hear that our team has made such a positive impact. We appreciate your trust and support."
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Angel Coon

December 4, 2025

5  out of  5
rating by Angel Coon
"Natasha and her team are truly amazing! Unbelievably knowledgeable and friendly to all! My family and I have been with her for years and so happy to see her at her new office! Highly recommend!"
We responded:
"Thank you for your kind words and continued trust in Natasha and our team! We are thrilled to hear that you and your family have had such a positive experience with us over the years. We are excited to welcome you to our new office, and we look forward to serving you for many more years to come!"
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Katelynn

December 4, 2025

5  out of  5
rating by Katelynn
"All the agents are extremely friendly and helpful. 10/10 experience."
We responded:
"Thank you for your feedback Katelynn! We are delighted to hear that you had a 10/10 experience with our friendly and helpful agents. We truly appreciate your support and look forward to assisting you again in the future."