State Farm® Insurance Agent Natasha Heykoop
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shane Goodwin
September 2, 2026
"Amazing customer services."
"Thank you so much Shane! We truly appreciate the kind words. Providing amazing customer service is always our goal, and we’re grateful you chose our team to help with your insurance needs! This is the kind of experience you can expect from Natasha Heykoop State Farm."
Holly Fischer
August 17, 2026
"Sierra was so helpful and has continued to be a great help after everything has been issued! She'll answer any questions my fiance and I might have and has helped us save a ton on our insurance. Highly recommend!"
"Thank you so much for your wonderful feedback of us here at Natasha Heykoop State Farm! We’re so glad you had a positive experience with us, and specifically with Sierra. We aim to go above and beyond, so it means a lot to hear that reflected in your experience. We look forward to serving you for years to come!"
Chris Tarrand
August 17, 2026
"State Farm is by far the most responsive and helpful customer care that you'll find in the area. Sierra in particular is incredibly helpful and attentive, but Ive never had a bad interaction with anyone from the office!"
"Thank you so much for the kind words Chris! We’re thrilled to hear you’ve had such great experiences with our entire team. Sierra truly does an amazing job taking care of our customers, and we’re lucky to have her! Providing responsive, helpful service is incredibly important to us. We appreciate you trusting our office and taking the time to share your experience! ❤️"
Linda
August 10, 2026
"Sierra was very nice and very helpful"
"We really appreciate your 5-star review! Sierra is awesome, and we love hearing how nice and helpful she was. Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Billy Burton
August 3, 2026
"She did a very great job explained everything well enough that I had no questions at the end she already covered it"
"Thank you so much for the 5 stars, Billy! We are excited to hear that Sierra made the process a smooth transition. We truly appreciate your feedback and are always happy to help whenever you need us. "
Cameron Hofelich
July 14, 2026
"Quick and helpful! Saved me A LOT of money"
"We really appreciate your 5-star review Cameron! Providing great service is always our goal, and we’re so happy to know we met your expectations. We are always here to help!"
Rob Simpson
June 29, 2026
"Excellent service by State Farm and Natasha and getting us up and running with our insurance. Thank you."
"Thank you for your 5-star review Rob! We appreciate your feedback and are pleased to know you had a positive experience with Natasha. Should you have any further questions or require assistance, please do not hesitate to contact us here at Natasha Heykoop State Farm."
may newell
June 10, 2026
"Very quick and easy! Super helpful and kind."
"May, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to the Natasha Heykoop State Farm team—we are always here to help!"
Josecito Lira
June 9, 2026
"Selos super recomiendo Tedan una buena atencion"
"Agradecemos su reseña, Josecito. Gracias por sus amables comentarios con respecto al equipo de Natasha Heykoop State Farm. "
Josh Heykoop
June 8, 2026
"Very professional"
"Thank you for your review! We are glad to hear that we were able to help you with your insurance, and do it in a professional manner. We are honored to serve you!"
E Banister
June 5, 2026
"Natasha is wonderful. My wife and I have been State Farm customers our whole lives. We have auto and home coverage and have never had a reason to go anywhere else."
"Thank you for your kind words! We are truly grateful that you and your wife have trusted State Farm for so many years with both your auto and home coverage. We are honored to be able to serve you here at Natasha Heykoop State Farm."
Aldo Escobedo
May 29, 2026
"Buena atención jente amable y responsable"
"Gracias por su reseña de cinco estrellas. Agradecemos su comentario y nos complace saber que tuvo una experiencia positiva con el equipo de Natasha Heykoop State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Columbus. "
Landen Swafford
May 7, 2026
"Kelsey was very nice and helpful! She made the switch from my other insurance company easy and accessible!"
"Landen, we are so excited to hear about your positive experience with Kelsey. Your feedback means a lot to our team. Thank you so much for trusting us - we look forward to serving you for years to come!"
Edwin Soto
April 23, 2026
"Buenas atención muy amable"
"Agradecemos sinceramente su reseña, Edwin. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Columbus! No dude en comunicarse con nosotros si podemos ayudarle con algo en el futuro."
Andy Sadler
April 16, 2026
"Natasha has not had her full Agency for long, but the office is growing well. Her tenure with State Farm shows in her knowledge, but integrity and good character can’t be taught. Natasha treats you like family, because honestly to her you are.
I found her after a crap experience being a long term Progressive customer. I won’t be going anywhere anytime soon.
Her systems are new but they’ve got most of the “new” ironed out. The customer experience here is worth a little bit of patience."
"Andy - thank you so much for your review, and sharing your experience. It means a lot that you feel like family here - as that is what we strive for each and every day. We aim to build lasting relationships with all of our customers. At Natasha Heykoop State Farm we are committed to making the customer experience as smooth as possible, and we are grateful for your trust. Thanks again for choosing us, and we look forward to serving you for years to come!"
Takechy Santos
April 13, 2026
"Un buen trato buenas opciones y sobretodo muy amables se habla español en este lugar muy agradable!!"
"¡Muchísimas gracias! 😄 Nos complace saber que tuviste un buen trato, que encontraste buenas opciones y que te sientes cómodo con la atención en español. ¡Saludos y que tengas excelente día!"
Kennith Swafford
April 5, 2026
"Kelsey helped me out with my insurance needs and was super helpful and patient with me."
"Hi Kennith! It’s great to hear that Kelsey was able to provide the support and patience you needed throughout the process. We’re here whenever you need assistance with your insurance!
"
Johanna Bailey
April 5, 2026
"I went in this week and had Kelsey Perea asses me for my new vehicle that I needed to insure. She is a very knowledgable young lady and im very thankful that she was the one that helped me when I went in."
"Hi Johanna! We love to hear that Kelsey’s knowledge and support made a positive difference during your visit, and we’re glad she was able to assist with your new vehicle insurance. Don’t hesitate to reach out if you need anything else!"
Dianna ll
April 5, 2026
"got my dad's insurance w/ the help of Kelsey P. Very fast and easy process. 100%"
"Hey Dianna! We're glad to hear the process was fast and easy for you and your dad. Kelsey works hard to make things smooth, and we're happy it showed! If you need anything else, just let us know."
Dakota Balthazor
April 2, 2026
"The best customer service I’ve ever had working with insurance! Everything has been smooth and easy my whole time working with this branch. Very very pleased with my experience."
"We’re thrilled to hear that your experience with our office has been smooth and easy from start to finish. Providing exceptional customer service is what we strive for, and it’s wonderful to know we hit the mark for you. We truly appreciate your trust and look forward to continuing to support you!"
Tony Johnson
March 23, 2026
"Natasha is amazing and has helped me with all of my insurance needs. Very knowledgeable and shows she genuinely cares about getting me and my family what we need."
"We’re delighted to hear that we have provided you and your family with the support and expertise you deserve. Our team is committed to delivering personalized care, and it’s rewarding to know that our efforts have made a difference. We appreciate your trust and look forward to continuing to meet your insurance needs!"
Lindsay Nicole
March 17, 2026
"I had the pleasure of working with Kelsey! She was very knowledgeable and helpful. She explained everything and I got one of the best rates around!! I would not go to anybody else. If you need an agent who knows what they're doing and that can be trusted call Kelsey!!!!"
"Thank you so much for your kind words Lindsay! We are thrilled to hear that you had a great experience with Kelsey and that she could help you secure one of the best rates. We enjoyed working with you, and your trust means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for the wonderful recommendation!"
Sarah Hundley
March 16, 2026
"I was able to be quickly quoted and saved money, that’s a win for me!"
"Thank you for your feedback Sarah! We're thrilled to hear that you were able to get a quick quote and save money — that’s exactly what we aim for. We look forward to serving you again in the future. We're grateful to have you as a valued customer!"
TeslaLife
March 5, 2026
"Does not get back to you on questions you have. Not sure why my insurance got changed over to this one, but I will shop around for more customer focused one."
"TeslaLife, thank you for your feedback. We are very sorry to hear about your experience and apologize if we did not respond promptly to your questions. That is certainly not the level of service we strive to provide. Please feel free to reach out to us directly at 812-669-1103 so that we can address your concern and assist you personally. We appreciate the opportunity to make this right. "
Andrew Gannon
March 4, 2026
"Had a great experience with Natasha and the office!"
"Thank you so much for your kind words, Andrew! We are delighted to hear that you had a great experience with Natasha and our office. We look forward to serving you again soon!"